Last Updated: 29/08/2026
Recently respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how KEYSING LIMITED, trading as Recently (“Recently”, “we”, “us” or “our”) collects, uses, stores and shares personal information when you visit recentlyshop.com, purchase our products, contact us or otherwise interact with our services.
1. Information We Collect
Depending on how you interact with us, we may collect:
Identity Information
Such as your name.
Contact Information
Such as your email address, telephone number, billing address and delivery address.
Order Information
Such as products purchased, order history, delivery information and returns.
Payment Information
Payments may be processed by third-party payment providers. We may receive limited transaction information but do not necessarily receive or store complete payment-card details.
Technical Information
Such as IP address, browser type, device information, cookie identifiers and information about how you interact with our website.
Marketing Information
Such as your marketing preferences and interactions with promotional communications.
Business Information
If you apply for wholesale or partnership opportunities, we may collect company information, business contact details and other information supplied in your application.
2. How We Use Your Information
We may use personal information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Process payments and refunds
- Provide customer support
- Manage returns and complaints
- Maintain customer accounts
- Respond to wholesale and partnership enquiries
- Prevent fraud and misuse
- Improve our website, products and services
- Measure website performance
- Send marketing communications where permitted
- Comply with legal and regulatory obligations
- Establish, exercise or defend legal rights
3. Legal Bases
Where applicable law requires us to identify a legal basis, we process personal data on one or more appropriate grounds, including:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent
- Other lawful grounds available under applicable law
4. Sharing Personal Information
We may share information with service providers necessary to operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website and hosting providers
- Analytics providers
- Customer-service providers
- Marketing providers
- Professional advisers
- Regulators and authorities where legally required
We do not sell personal information simply for monetary consideration.
5. International Transfers
Because Recently operates internationally, personal information may be processed or stored in countries other than the country where you live. Where required, we take appropriate measures to protect personal information transferred internationally.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including satisfying legal, accounting, tax, fraud-prevention and reporting requirements.
7. Your Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including rights to:
- Request access
- Request correction
- Request deletion
- Object to or restrict certain processing
- Withdraw consent where processing relies on consent
- Request information about how your data is used
- Exercise other rights available under applicable privacy laws
If you are located in Kenya, you may have additional rights under Kenya’s Data Protection Act, which sets out rights for data subjects and corresponding obligations for us as a data controller or processor.
To exercise your rights, contact recentlyskin@gmail.com.
8. Cookies
Our website may use cookies and similar technologies for essential functionality, analytics, preferences and, where applicable, advertising. You may be able to manage non-essential cookies through our cookie settings or your browser settings.
9. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
10. Children’s Privacy
Our website and products are not intended to collect personal information knowingly from children in circumstances prohibited by applicable law.
11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be published on this page with an updated “Last Updated” date.
12. Contact Us
For privacy-related questions:
KEYSING LIMITED
Trading as “Recently”
Company Email: keysinghk@gmail.com
Shop Email: recentlyskin@gmail.com
